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Forums / Technical Support

VOD Comments (Reviews)
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Technical Support: VOD Comments (Reviews)
Created by: ronnie-uk

10/22/15 @ 4:51pm (EST) |UTC - 5:00
Location: London, UK
Posts: 2,381

In the last few days I have added nice comments (reviews) to the VODs of some of my recent private shows. The comments counter shows that a comment has been posted, but I can't see the comment.

I have just checked the latest Daily VOD page (October 15). The comments counter shows that about 10 out of 100 VODs have comments. I have clicked on each one, and can't see any comments.

I hope this can be fixed quickly before those of us who post comments give up doing so...
Quote
Created by: vsjason

10/22/15 @ 5:56pm (EST) |UTC - 5:00
Posts: 9

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!
Quote
Created by: phil_usa

10/23/15 @ 9:09am (EST) |UTC - 5:00
Location: Driving Down Thunder Road
Posts: 4,747




...Same here! For the last month I have been writing comments for my private shows, and while the counter shows 1 or more, there are no comments there. :thumbsup
Quote
Created by: ronnie-uk

11/13/15 @ 10:22am (EST) |UTC - 5:00
Location: London, UK
Posts: 2,381

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!


Thanks for looking into this. I did notice a temporary improvement.

However, many VOD comments are still not appearing. I hope you can finally resolve the problem.
Quote
Created by: phil_usa

11/13/15 @ 12:51pm (EST) |UTC - 5:00
Location: Driving Down Thunder Road
Posts: 4,747




...I have written 2 comments for some of my VOD's. The counter shows 2, but still no comments showing up. :helpme :(
Quote
Derek99
Created by: derek99

11/14/15 @ 12:25pm (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 70,154

The same thing had happened to me, which in the first place, shouldn't occur. I had other things to do, then the next time I'm on here, I came back to see if the problem was resolved, or corrected.
Quote
FouF
Created by: fouf

12/12/15 @ 9:32am (EST) |UTC - 5:00
Posts: 41

Its been almost two months since comments have not been posting on VODs. Ever since you revised the ratings process to only include two ratings instead of the previous three. I was checking today and my comments for the last week of Daily VOD's are not being posted. Am I getting the points? Or should I just not waste time reviewing? Am I getting points? Edit: I can see I am getting the points for reviews, but the reviews are never being posted. If this is the way the new review system works, fine, why waste my time rating? and just give me 5 points for viewing the VOD.

By the way, in the overall action category I have always thought the rating of "simulation" was kind of a stupid choice of words. Is it simulation, meaning the model faked the whole thing (which some models do) or do you mean sTimulation? If it is simulation, I would be tempted to rate it below typing for some shows because I strongly dislike when models deceive the customer. It seems strange to me that you revised the rating boxes, but did not correct what appear to be obvious typos.
Quote
Created by: chrisdk

12/12/15 @ 11:04am (EST) |UTC - 5:00
Location: Spain, longing for Denmark
Posts: 2,447

I receive points as always ...
Quote
Created by: edgarph

12/13/15 @ 10:04am (EST) |UTC - 5:00
Posts: 185

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!


It's been almost two months man! Come on! "we are in the process of resolving this". How long does this "process" of yours take?
Quote
Created by: edgarph

12/24/15 @ 10:21pm (EST) |UTC - 5:00
Posts: 185

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!


Priority #1!! Again. The worst group of cybergeeks known to mankind work here,
Quote
Created by: edgarph

12/26/15 @ 7:05pm (EST) |UTC - 5:00
Posts: 185

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!


Hey VS Jason? Did you get fired? If so! Bravo.

Quote
Created by: edgarph

1/3/16 @ 12:12am (EST) |UTC - 5:00
Posts: 185

I can see what you are saying on the Daily VOD page and we are in the process of resolving this. Thanks for the heads up!

"We are in the process of resolving this". Still not resolved.......

Quote
Created by: vscharlene

1/6/16 @ 6:45pm (EST) |UTC - 5:00


"We are in the process of resolving this". Still not resolved.......




The issue is being looked at again and should hopefully be fixed shortly. We apologize about the delay.
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