Can you please advise on the last time you cleared your browsing data for your browser? This would include clearing the cache and cookies. - K.K. Quote
Can you please advise on the last time you cleared your browsing data for your browser? This would include clearing the cache and cookies. - K.K.
I have noticed the same issue only during the past 24 hours. I clear my cache a couple of times a week and cookies every couple of months. Upon seeing this thread I cleared both and tested. I was in a model's room, went up to her profile drop down, selected her videos. The video pop up appeared showing approximately 6 video screenshots and the option to see More Videos. When I clicked More Videos it appeared as if it was going to take me to her VOD page then redirected me to her chat room in a new window.
This is something new, it wasn't doing this a couple of days ago.
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Thank you for letting us know. We are getting the "More Videos" button in the chatroom fixed. I will let you know when it is resolved. Quote
Thank you for letting us know. We are getting the "More Videos" button in the chatroom fixed. I will let you know when it is resolved.
This seems to have been repaired and working properly again. Thank you Lauren and team.
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This has been fixed. When you click the "More Videos" button, the model's VOD page should open in a new tab. One thing to note, your browser may have cached the previous redirect. If you are still having issues with the button, try clearing your browser cache.
If you are still having issues after clearing your cache, please email Customer Service with details.
Thank you!
-Lauren Quote
Searched Adele Holter and clicked the videos button on the search result page. Instead directed to chat room. Quote
Searched Adele Holter and clicked the videos button on the search result page. Instead directed to chat room.
Link is still working fine for me. I think the problem you are having is she doesn't have any videos available to view and you happened to click while she was online, thus taking you directly to her room which it does.
Adele Holter does not have videos available at this time
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That is not what happened here. Quote
That is not what happened here.
Yes, but if she is online at the time, it takes you directly to her page. I tested this before I posted and she was not online and it gave me this message
Adele Holter does not have videos available at this time
Try it and see if it does the same for you. But if you do it when she is broadcasting it takes you to her page, I've tested it dozens of times, that is how it normally works.
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