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Technical Support: response to performer from another user in my inbox
strangely i got a personal response from a user that probably should go directly to the performer who sent a (broadcast) message to all of her visitors. seems like an internal bug and so i wanted to report. and i didn't know it would be possible here to send message from user to user. maybe other users watched same experience that's why i decided to report via forum
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Hello huyuqaa,
Thanks so much for reaching out to Customer Support via forums. We appreciate your reporting about this issue. We are reaching out to you via email on file to get some more information.
Thanks again
-EJ Quote
Thanks so much for reaching out to Customer Support via forums. We appreciate your reporting about this issue. We are reaching out to you via email on file to get some more information.
Thanks again
-EJ Quote
I don't know if you are talking about the same performer or not, but I have had the same thing happen. I have the performers message, a users response, and the performers response all in my inbox under the performers original message thread.
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I don't know if you are talking about the same performer or not, but I have had the same thing happen. I have the performers message, a users response, and the performers response all in my inbox under the performers original message thread.
And if all three of us are talking about the same performer there are multiple copies of the messages and replies in each mailing
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And if all three of us are talking about the same performer there are multiple copies of the messages and replies in each mailing
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I don't know if you are talking about the same performer or not, but I have had the same thing happen. I have the performers message, a users response, and the performers response all in my inbox under the performers original message thread.
interesting. maybe we speak of different ones. because i didn't see a response from performer. maybe you could also contact the customer service for this with a screenshot.
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interesting. maybe we speak of different ones. because i didn't see a response from performer. maybe you could also contact the customer service for this with a screenshot.
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And if all three of us are talking about the same performer there are multiple copies of the messages and replies in each mailing
yes, at first i had three times the same message of performer and also the respone from user was there three times. now smth was done and reduced to only two times each message Quote
