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Forums / Technical Support

Here we go again
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Technical Support: Here we go again
IamAngus
Created by: iamangus

2/26/22 @ 1:23pm (EST) |UTC - 5:00
Posts: 3,913

I have spent several hours online today, I keep losing connection with the models in the room, and my cam keep getting disconnected. I have visited other sites, and no problems there. This site would be SO great, but you keep creating so much problems. Damn shame.
Quote
IamAngus
Created by: iamangus

2/26/22 @ 1:34pm (EST) |UTC - 5:00
Posts: 3,913

And now Cam will not even start. And PLEASE!!!! DO NOT ask me to clear cache and cookies.
Quote
Created by: vscustomerservice

2/26/22 @ 3:26pm (EST) |UTC - 5:00
Posts: 849

Can you please email customer service a detailed account of when this happens and how. Also please provide your device, browser, internet speed, operating system and version in that email. As well as your camera info so we can have this looked at for you. - K.K.
Quote
IamAngus
Created by: iamangus

2/26/22 @ 7:48pm (EST) |UTC - 5:00
Posts: 3,913

Can you please email customer service a detailed account of when this happens and how. Also please provide your device, browser, internet speed, operating system and version in that email. As well as your camera info so we can have this looked at for you. - K.K.



Quote
IamAngus
Created by: iamangus

2/26/22 @ 7:50pm (EST) |UTC - 5:00
Posts: 3,913



I have not made any changes, my device, browser, or speed is not the problem. I works fine everywhere else






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