3/21/13 @ 10:02pm
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
Thank you, we are working in getting all issues resolves as soon as possible.
Has there been any progress in addressing this issue?
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3/25/13 @ 8:27am
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
3/25/13 @ 2:37pm
(EST) |UTC - 5:00
Location: London, UK
Posts: 2,381
Me too
I log on each day hoping to see the VODs of my private shows on Mar 5, 6 and 9. I am also uncertain about doing more private shows until VS confirm that the problem is fixed Quote
Would it be easier and more productive to e-mail customer service directly or to keep posting in this forum in hopes that they recall what we are waiting for?
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3/25/13 @ 3:42pm
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
3/27/13 @ 6:06pm
(EST) |UTC - 5:00
Location: TEXAS
Posts: 15
I have been trying to get an answer from this site also about missing vods also for about 3 weeks,no reply from them???
But,they sure did take the money from my visa real quick!!
I have been on this site for awhile,and been a vip also,guess it does not matter?
Good luck,hope you get your's soon,wish i had mine. Quote
3/28/13 @ 2:23am
(EST) |UTC - 5:00
Location: TEXAS
Posts: 15
3/28/13 @ 4:08pm
(EST) |UTC - 5:00
Location: Corporate Office, LA
Posts: 1,897
Please keep in mind that we make our best effort to record every paid show. Videos may not be made available for the following reasons:
1. The performer requested that the show not be made available.
2. There was an error in the recording process and/or the file was corrupted during transfer.
3. Only private shows are recorded; voyeur shows and are not recorded.
4. Videos must be a minimum of 4 minutes to become part of the video archives.
Thank you, we appreciate your patience and understanding in advance.
If you would like to email me directly regarding the shows you are specifically inquiring about, please do so at : nubia@vs.com Quote
3/28/13 @ 11:02pm
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
Am curious if anyone's missing shows turned up yet? Quote
Am curious if anyone's missing shows turned up yet?
I received word that 2 of my 5 missing shows are still being manually imported and that the other 3 appear not to have been successfully recorded. I am hoping that in that case, appearances are deceiving and that they do find them.
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BUT?
I would disagree who you about prv being less than 4 mins?
Who ever this nubia is?
I have never been in most prv for less than 4 minutes in the past?
Now ,yes if you or the previous ADMIN BROKE up my last prv into many vods rather than the WHO time i was in prv i would agree with you?
But,i have MANY less than 4 mins???
EXAMPLE:
3mins21 sec,2mins 25 sec,3mins 10secs,1min43secs,3 mins 22 sec,2 mins 02 secs.and 1 min and 57 seconds??
unless acording to what i see on my times you would not be correct?
I have never been asked by a model to block OUR time to my nowing cuz they always ask me to come back to my room???
Do you want me to continue or etc??
But i have noticed this site to be not quite the same as it ahs been in the past?
That is myoption,so just to put out a general opion is not quite true!
I have spent enough time on this site just to say come on give what the customer wants ok???
you may not like it but it is people like me that make this site?
or not???
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Back on the topic, I have two shows with one model from March 19 and 20. I know this is not as long as others have experienced but I was really looking forward to having them in my library. What's frustrating is I have other shows since Mar 20. that appeared in my videos minutes after the show is finished.
This is the only site I visit. I understand not all sites record VOD's for their members so I appreciate this benefit but when the system doesn't work it is very disappointing. March 19 and 20 were really good shows.
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3/29/13 @ 7:48pm
(EST) |UTC - 5:00
Location: Corporate Office, LA
Posts: 1,897
On topic, thank you to all who emailed me directly. You should of all received a response from me just now.
Have just received word that we were able to locate quite a number of recordings that hadn't been processed. Please know that we are currently importing those videos, and the process may take approximately 72 hours.
We appreciate your patience, and please let us know of any additional video related problems.
You may always email me directly: nubia@vs.com
Thank you, again. May everyone have an amazing weekend.
-Nubia
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3/31/13 @ 1:43pm
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
3/31/13 @ 1:45pm
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
