12/18/17 @ 12:10pm
(EST) |UTC - 5:00
Location: California
Posts: 909
I hope this resolves the issues for everyone.
Thanks Quote
12/18/17 @ 3:04pm
(EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 70,089
12/19/17 @ 2:32am
(EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970
The issue we've been seeing recently is related to equipment which distributes requests across a cluster of servers. The equipment in question only has one power supply and it appears there is a power issue which causes it to go offline resulting in the secondary device "taking over". During this handoff the site gets very unstable for 30-60 seconds while the connections are established.
We expedited new equipment which arrived at our main datacenter by courier late last night. We will have technicians on-hand this morning to install and monitor.
Any idea when new equipement gets switched on ?
Quote
12/19/17 @ 3:18am
(EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970
Last night it worked for me too - but today it started again to beam me through all rooms. I get disconnect message and then I get send thru the flirt 4 free universe.
Quote
12/19/17 @ 3:35am
(EST) |UTC - 5:00
Location: universities of the world
Posts: 342
12/19/17 @ 10:25am
(EST) |UTC - 5:00
Location: California, USA
Posts: 3,429
The new units were installed and after 14-hours of beautiful quiet operation the devices went haywire again. We performed an immediate update of the software powering these devices (which had some other snafus unfortunately) and things are stable once again. Continuing to monitor; appreciate your patience.
Quote
12/19/17 @ 10:38am
(EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970
The new units were installed and after 14-hours of beautiful quiet operation the devices went haywire again. We performed an immediate update of the software powering these devices (which had some other snafus unfortunately) and things are stable once again. Continuing to monitor; appreciate your patience.
I hope they are stable now - and the stability just needs some time to reach europe. At the moment I get beamed thru flirtspace in supersonic speed. Even Scotty couldn't beam me that often as I got sent away last 15 minutes Quote
Using windows 10, google chrome, all updated cleared cookies etc. Even trouble posting and chatting. Quote
It even seems to be worse, now i cant be in a room for more than 10 mins without the loading error/connecting to server problem happens en i get reconnected to an other room.
Quote
I'm on Firefox, by the way, and everything is up-to-date. Quote
12/20/17 @ 2:19am
(EST) |UTC - 5:00
Location: California, USA
Posts: 3,429
Everything has been stable since about 11am PT this morning. What you describe above sounds related to the performer's video reaching our servers and not something with your connection or the site. I've encountered similar and that's typically the culprit.
Quote
12/20/17 @ 2:53am
(EST) |UTC - 5:00
Location: universities of the world
Posts: 342
