This is getting to be a rather bad trend.
And for god sake, please don’t send me that scripted/canned response. It is getting offensive at this point
We will have someone look into that for you! Please be on the lookout for an email from us.
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We have discovered a backlog of recordings.
Hello, yet another one of my videos did not come through, although two others shot afterwards has. Before you fire off one of your standardized "purchasing a private does not guarantee you will get the video" response, please take a moment to check your system. This is the third time this has happened in 7 months and each of the previous times the videos were found after much complaining and someone actually took the time to look into the issue.
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