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Forums / Technical Support

New Interface
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Technical Support: New Interface
wonderboi2009
Created by: wonderboi2009

3/15/14 @ 11:32pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

For c2c in the new interface, the big X in the preview window is annoying, and it slightly downsized the main video window when the preview window opened when turning on c2c on 1920x1080 resolution.

Quote
Created by: ourjeffie

3/16/14 @ 8:49am (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,584


Thank you for all your efforts.

I'm sorry to add to your burden.

Again, I apologize for adding to the burden, and thank you for your hard work.

You realize that vs_doug is an employee of VS and this is the job he is paid to do?

Credit where credit is due, but let's hope that he doesn't regard his job as a "burden" :)
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Created by: vs_doug

3/17/14 @ 12:48pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@LickaU - I see what you're talking about with the model bio panel relocating you instead of opening the content in new tabs. I'll make sure that changes.
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zyxwv098
Created by: zyxwv098

3/17/14 @ 6:50pm (EST) |UTC - 5:00
Posts: 881

Two more points with regards to the new interface, one dealing specifically with going into private or multi-user, the other with submitting an offer.

Before, we only had to enter our username and password once, click on "Remember Me" and that was it...each time we went into private or multi-user after that, the information was still there. I don't know if I was the only one affected, but I had to re-enter my username and password frequently over the past couple of days.

Also, when I submitted an Offer, I had to enter my username and password. However, there was no "Remember Me" box to be checked. Would it be possible to add that?

An observation: on the new interface, when a model has the dual private/multi-user set up, when a member takes the model away for a show for multi-user, the video feed switches to the display for private first, then switches to multi-user after. I do not know if this was intentional, or if the interface is defaulting to private first before switching to multi-user.

A side-note: noticed a couple of performers using the Semi-Private log-in option. The display on the new interface shows "In Semi-Private", but at the bottom of the feed, where someone could click to enter, it says "Simi-Private". Just thought you should know.
Quote
Created by: vs_doug

3/17/14 @ 9:14pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@zyxwv098 Good finds! In terms of the Remember Me cookie, I've been noticing that lately as well. I've confirmed that it is setting a cookie, but I think I may need to fine tune that functionality a bit. The benefit of flash cookies is that they're a little more reliable than browser cookies because they're harder to clear. I'll mess around with it a little and see what I can do to improve that.

In terms of the different curtains, I have seen it before but was having a hard time reproducing it. Now that you've pinpointed that it happens in combo rooms, should be easier to track down.

In terms of semi-private, I have gone through and corrected a few small things, including that spelling error. Thanks for all of your help.

-Doug
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wonderboi2009
Created by: wonderboi2009

3/18/14 @ 6:51pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

Along the same lines it has always been the case that the password super voyeur inherits from the cookies from the main login never works and has to be re-entered.

If you accidentally login to the same room (free chat) twice at the same time with the new interface, both sessions get dumped to a (different) random room. It used to be one would survive and one would fail.
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SuperStud
Created by: superstud

3/18/14 @ 9:00pm (EST) |UTC - 5:00
Location: Earth
Posts: 127

Thank you for adding the "old interface" button so I can go back to my preferred graphical user interface. :) :) :) :) :) :) I really hope you make the option permanent. That'd be a win-win for everyone.
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zyxwv098
Created by: zyxwv098

3/19/14 @ 4:25am (EST) |UTC - 5:00
Posts: 881

Not sure if this is a new interface issue or something to do with the performer's set-up, but...I was in a group chat while using the new interface, and every time someone pledged to the group, the video/audio feed froze for a second or two. I don't remember participating in other group chats recently, so I do not have anything to compare it to. Apologies for being unable to provide more information.
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PeteK
Created by: petek

3/19/14 @ 1:36pm (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

Group Chat - Is it necessary to have the "Show Time Remaining" counting down in a black box at the bottom right corner of the video window?
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Created by: lickau

3/19/14 @ 7:43pm (EST) |UTC - 5:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285

@LickaU - I see what you're talking about with the model bio panel relocating you instead of opening the content in new tabs. I'll make sure that changes.



Thank you Doug :thumbsup

Is it possible to have an "Off/On" control for emoticons on the new interface ?
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CrownCams.com
Created by: crowncams.com

3/20/14 @ 3:41am (EST) |UTC - 5:00
Location: Los Angeles California
Posts: 1

we actually love the new interface. it has a clean design and it flows smoother and faster.
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Created by: bisporti23

3/20/14 @ 9:53am (EST) |UTC - 5:00
Location: Germany
Posts: 455

"Variatio delectad" :winkwink ....I actually prefer the old one, but enjoying the opportunity to switch occasionally :thumbsup

Bisport
Quote
Created by: tricky_dick

3/20/14 @ 1:18pm (EST) |UTC - 5:00
Location: On your computer.
Posts: 175

The 'new interface' has no option for sound ... ???
Plus I get video streaming errors where I haven't gotten them before.
Still some work to do!
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Created by: tricky_dick

3/20/14 @ 3:28pm (EST) |UTC - 5:00
Location: On your computer.
Posts: 175

I see the little thingy on the bottom left of the screen now. Lets see if it works!!!
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Created by: vs_doug

3/20/14 @ 6:49pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@LickaU, yes I will find some time to add the show/hide emoticons function. That's probably not going to be in place until next week as it's not a quick add. I'll make sure it gets in though.

@Tricky_Dick, when you say no option for sound are you saying that you don't see the button or that you don't hear any sound? If it's the button, we moved that from the menu bar to the video. Otherwise, I would like to see if I can get some details.
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Created by: cowboystyl24502

3/20/14 @ 11:28pm (EST) |UTC - 5:00
Location: Smokey Mountains - Small Cattle Farm
Posts: 61

Doug, This was posted in the vip section but I am not sure If it's posted in correct place!!

On the sidebar navigation menu you have a button for buying credits this is also at the top next to your name. Can one of these be changed to allow transfer of credit from bank to wallet and vice versa, it would be much less hassle.
Thanks
Doug, This is a great idea. I have to open a new page before I can go to my bank to move credits to my wallet. I want to stay in the models room to move credits. Can this be fixed or maybe I don't understand? Hoping for a little feed back. Thanks for all the great work on the New interface. :thumbsup :thumbsup
Quote
Created by: vs_doug

3/21/14 @ 8:04pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@cowboystyl24502, This is a cool idea, a few other people have mentioned this as well. The feature itself doesn't exist on the site yet other than going to the page like you pointed out. So to implement this, we may need to put in some infrastructure to get something like that to work.

Since we designed the new interface to allow our customers to do a lot on the same page, I believe that a feature like this is a good idea.

I will talk to a few people, get an idea of what it would take to get this to work and I'll propose this feature. I can't promise that it will be a quick add or that I'll even get buy-in in the first place, but I will take it upon myself to champion the idea.
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zyxwv098
Created by: zyxwv098

3/21/14 @ 8:44pm (EST) |UTC - 5:00
Posts: 881

@VS_Doug...during Group chats, can the minimum pledge amount be displayed somewhere? The default amount appears to be 50, even when the performer sets the pledge amount higher.
Quote
PeteK
Created by: petek

3/23/14 @ 9:54am (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

Doug, This was posted in the vip section but I am not sure If it's posted in correct place!!

On the sidebar navigation menu you have a button for buying credits this is also at the top next to your name. Can one of these be changed to allow transfer of credit from bank to wallet and vice versa, it would be much less hassle.
Thanks
Doug, This is a great idea. I have to open a new page before I can go to my bank to move credits to my wallet. I want to stay in the models room to move credits. Can this be fixed or maybe I don't understand? Hoping for a little feed back. Thanks for all the great work on the New interface. :thumbsup :thumbsup


Until there is a button as you suggest, my work around it so that not to leave the models room to go to my account is to have my account opened in the same browser as a "tabbed" page. Then it is just a click on that tab at the top of the browser window to open it and do the transfer before clicking the models room tab to go back to their window.
OK you lose seeing some of the action for a few seconds but for all intent and purposes you never leave the models room.


Quote
Danny@xxx
Created by: danny@xxx

3/24/14 @ 2:17am (EST) |UTC - 5:00
Posts: 5

Why make changes? The old interface is a well laid our site. Geeks have nothing better to do!!!
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