3/12/13 @ 10:35am
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
I guess they're still tinkering with trying to get the Notifications right
I haven't experienced this yet Quote
3/12/13 @ 4:31pm
(EST) |UTC - 5:00
Location: Los Angeles, CA
Posts: 524
Hi wonderboi. To help me locate the problem, can you confirm that each of the 7 emails went to the same email address? Also, were all 7 emails sent to you at the same time or spread out over the 30 minutes?
Cheers,
Craig Quote
3/12/13 @ 10:52pm
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
Koby X is now Available at 9:08
Koby X is ready to play at 9:11
Koby X wants you to come play at 9:13
Koby X is ready to be naughty at 9:17
Koby X is ready to play at 9:23
Koby X has come online at 9:27
all to the same email address you have on file. email me if you want me to forward them to you.
Only gotten one notification for him before which was 3/11 4:27am. I had set notifications for him weeks ago, but i think this is the first he's been online for a while. Quote
4/1/13 @ 7:38pm
(EST) |UTC - 5:00
Location: Los Angeles, CA
Posts: 524
Over the last few weeks we have been making updates to the notifications system and have been on the lookout for anything that could cause the problem you identified here. The only thing that we are able to pin-point is that, during the time when you had this issue, we were experiencing connectivity issues with one of our datacenters that is responsible for sending emails. Given the nature of that outage we are unable to replicate the problem but are left to assume that this was related.
We will have to assume for now that the problem has come and gone but please let us know if this happens to you again.
Cheers,
Craig Quote
4/1/13 @ 8:26pm
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417