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Forums / Technical Support

stream continues after pvt ends
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Technical Support: stream continues after pvt ends
wonderboi2009
Created by: wonderboi2009

6/8/13 @ 12:39am (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

A couple of days ago I encountered a strange situation where the audio and video streams from my pvt continued after my pvt ended because my credits were gone. (We generally chat at the end of the pvt until the credits i purchased are gone) I watched for several minutes more as the model got ready and then left to take a shower, and then I ended it. It did not charge me for the extra time (i.e. my balance was not negative) The extra part did not show up in the VOD. When I talked to him later he said he had no idea the stream was still running--he thought the pvt had ended. The chat vs. video delay seemed normal during the pvt, so I don't think it was video buffering.

This is probably the third time I've seen this happen in the last 6 months. In the other two times one was again where credits ran out (different model who made a gesture at the cam when he thought it was off which showed his true feelings about this work) and the other was a voyeur session (regular, not super voyeur) that continued streaming after I think the pvt ended and the model left to clean up. The model was on break when I ended my voyeur session.
Quote
Created by: vsjason

6/10/13 @ 1:11pm (EST) |UTC - 5:00
Posts: 9

Sorry, looks like this thread got deleted by mistake.

We are taking a look at this issue. If you (or anyone else) could email Customer Service with the specific show(s) you encountered this with, it will help is in finding out exactly why this may be happening.
Quote
wonderboi2009
Created by: wonderboi2009

7/25/13 @ 11:03pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

happened to me again in the same way and I just sent details to customserservice@vs.com
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Asti
Created by: asti

7/26/13 @ 7:04am (EST) |UTC - 5:00
Posts: 3,985

Yes, something like this has happened a few times but I'm talking about a few seconds, maybe 5, beyond the credited time. I figure it is a wash for all the times I have had a show that is supposed to be 10, 15, 30 or whatever minutes but ends up as a VOD at 9:58, 14:55, 29:54 or anything less than the full minute. Then there are the times a show just isn't recorded or only partially recorded.
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