Forum Topics
Technical Support: backlogged receipt emails
Created by:
wonderboi2009
9/7/13 @ 3:44am
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
It looks like (at least for me) the payment receipt emails have been stuck somewhere since 8/26 and have now been released. It was a little alarming to get so many of them at once after making a single purchase, but the dates in the email text indicate they are from the past.
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Created by:
forgottenclone
9/7/13 @ 4:10am
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
It looks like (at least for me) the payment receipt emails have been stuck somewhere since 8/26 and have now been released. It was a little alarming to get so many of them at once after making a single purchase, but the dates in the email text indicate they are from the past.
Ditto
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Ditto
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Not just yours, everyone's receipts were held up by an invalid setting. Once that was fixed, the emails went out as required. Just go by the transaction date in the body, not the email date.
Have a nice weekend,
John
The Ghost in the Machine Quote
Have a nice weekend,
John
The Ghost in the Machine Quote
Created by:
wonderboi2009
9/11/13 @ 12:54pm
(EST) |UTC - 5:00
Location: Kansas, US
Posts: 417
any chance of getting the last 4 of the credit card number added to the emails and the transaction history? There are times I would like to be able to see which card I really used in the heat of the moment.
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Hi wonderboi2009,
Thanks for your suggestion, we have added the last 4 of the credit card number to the billing transaction history in the My Account area.
For those of you who might not know, the quickest way there is to click on your username at the top of the page.
John
The Ghost in the Machine Quote
Thanks for your suggestion, we have added the last 4 of the credit card number to the billing transaction history in the My Account area.
For those of you who might not know, the quickest way there is to click on your username at the top of the page.
John
The Ghost in the Machine Quote
