I know that every threat which is about connection will be nuked within seconds by that automatic ronny you obviously installed - but somewhen that f'ing connection problem - on member side as on model side should be solved - so I can enjoy PVT'S again. Any idea when it is that far ?
Would be nice to get a reply instead of another nuke. Slowly it is like connecting customer service via myaccount page Quote

Let's see what we can do here.

You mentioned that you unable to go private due to a connection issue. Could you please provide a few more details about this problem?

Maybe you could give me a quick rundown on what happens after you try to log into a show.

Thanks,
-Doug Quote

Let's see what we can do here.

You mentioned that you unable to go private due to a connection issue. Could you please provide a few more details about this problem?

Maybe you could give me a quick rundown on what happens after you try to log into a show.

Thanks,
-Doug


Connection to PVT seems to take hours ( in reality it is around 20 to 30 secs until vid appears but it feels like hours - I sometimes am nearby finishing PVT before it starts) - and vid often freeze with model getting fault connection error or timeout message - that happened in a couple of rooms lately mostly european models.
In PVT it happens that I get kicked out with connection error message on model side - in one PVT it was approx 2 min before PVT ended.
In other rooms I get asked if I can still see model as she gets connection messages over and over.
That lately seems to be a more and more serious problem for eastern europe models - especially when it is past midnight on westcoast.
As there are problems also with vods - where often is a "connection to VS server fault" - it looks for me like a problem for european connection and not only one sided model or member.
One thing I have to correct - I can go PVT (with that long entry time) - I only fear with those lots of freezes that I could get kicked out PVT.

I raised that topic a couple of times via mail and in tech forum - but unfortunatelly mostly in earliest morning times US (noon time europe) - and lately it looks like that all threads which get created here in technical forum within sleepin time westcoast get deleted that fast - that even Mandy gets jealous. Quote

Alright, let's start with just the private interface issues and then we can move on as we sort through this.

The first thing I will need to start troubleshooting this will be the private interface version number.

When the video appears, all you need to do is right click on the video object and a small menu will pop up. At the top of that menu, it will list the version of the interface. Would you please write that version down and post it in this thread?

Also, would you mind telling me which browser you are using please?

That will give me a good starting point to start narrowing down where the issue is occurring.

Thanks,
Doug Quote

Alright, let's start with just the private interface issues and then we can move on as we sort through this.

The first thing I will need to start troubleshooting this will be the private interface version number.

When the video appears, all you need to do is right click on the video object and a small menu will pop up. At the top of that menu, it will list the version of the interface. Would you please write that version down and post it in this thread?

Also, would you mind telling me which browser you are using please?

That will give me a good starting point to start narrowing down where the issue is occurring.

Thanks,
Doug


Private interface version is 3.2.25. Browser I'm using is Firefox 25.01 running on OSX 10.6.8.
Flash is version 11.9.900.152
Quote