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Technical Support: no video
L247
Created by: l247

7/14/14 @ 10:37pm (EST) |UTC - 5:00
Location: this is where i was, now i am some place else
Posts: 832

yesterday everything worked great but today when I go to any room my video screen only shows a buffering symbol. what did you guy change?
Quote
Created by: vs_beverly

7/15/14 @ 10:57am (EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404

yesterday everything worked great but today when I go to any room my video screen only shows a buffering symbol. what did you guy change?


Can you tell me if you're seeing this problem in open room or in private?
Quote
L247
Created by: l247

7/15/14 @ 5:41pm (EST) |UTC - 5:00
Location: this is where i was, now i am some place else
Posts: 832

In open room, when I click to go to any room from main page. I see the chat ok but video never loads :( I can see the video when scrolling over in main page. I checked the browser add ons, active x filtering. If I go to a room that is all ready in pvt, I do see the curtain.
Quote
L247
Created by: l247

7/15/14 @ 9:22pm (EST) |UTC - 5:00
Location: this is where i was, now i am some place else
Posts: 832

you fixed it...great :)
Quote
L247
Created by: l247

7/15/14 @ 9:22pm (EST) |UTC - 5:00
Location: this is where i was, now i am some place else
Posts: 832

you fixed it....great :)
Quote
2Visual
Created by: 2visual

7/18/14 @ 8:28am (EST) |UTC - 5:00
Posts: 10

What was fix for this?? I still have this problem! No reply...any help?
Quote
PeteK
Created by: petek

7/18/14 @ 12:58pm (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

What was fix for this?? I still have this problem! No reply...any help?


I am the same - no video - only the revolving symbol that video is trying to connect.
Then get this report :-
Server not found: rtmpt://vodwow.streaming.vs3.com:80/vodauthhash/access?8652b49182b136a9c128e5313dca56ab

Help please!!


Quote
Created by: vs_doug

7/18/14 @ 1:27pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@PeteK Thanks for posting that error message. Would you mind telling me where that error message was displayed to you? I am assuming in the video window, but I just want to make sure.
Quote
2Visual
Created by: 2visual

7/18/14 @ 2:38pm (EST) |UTC - 5:00
Posts: 10

Mine doesn't show error code...at 1 recent attempt I got audio...but no video....but before that I was in maybe 6 chats before no video again....so frustrating!
Quote
PeteK
Created by: petek

7/18/14 @ 5:14pm (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

@PeteK Thanks for posting that error message. Would you mind telling me where that error message was displayed to you? I am assuming in the video window, but I just want to make sure.


Hi Doug
It was from the video window of the VIP daily vod when I tried to view Damian Z video of 11July2014'
In open room pages I am unable to see any chat or video in their respective windows. The video window has the revolving symbol but never opens any video.
I am using Firefox on a windows 7 laptop - and right clicking either chat or video window gives a menu including "View Page Source" giving some 1793 lines of data - too much and maybe compromising to my security to copy here





Quote
PeteK
Created by: petek

7/19/14 @ 7:51am (EST) |UTC - 5:00
Location: Heart of England
Posts: 542



Hi Doug
It was from the video window of the VIP daily vod when I tried to view Damian Z video of 11July2014'
In open room pages I am unable to see any chat or video in their respective windows. The video window has the revolving symbol but never opens any video.
I am using Firefox on a windows 7 laptop - and right clicking either chat or video window gives a menu including "View Page Source" giving some 1793 lines of data - too much and maybe compromising to my security to copy here



Hi doug
I still cannot get any video or chat. I have the same problem onnmy android tablet even where the model has the mobile accessible symbol.
Any ideas as to resolving this problem?
Thanks
Quote
Created by: vs_doug

7/21/14 @ 3:45pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@2Visual So when you're seeing it, it is only happening for certain models? Are there any models in particular that it seems to happen to more than others?

@PeteK I'm a little confused. Is this issue occurring in the daily vod's or within a model's live room in open or in both cases for you?
Quote
2Visual
Created by: 2visual

7/22/14 @ 11:24pm (EST) |UTC - 5:00
Posts: 10

Other than a short window where it worked 1 day last week for maybe 6 rooms...it has not worked regardless of which model or room.
Quote
PeteK
Created by: petek

7/29/14 @ 3:21am (EST) |UTC - 5:00
Location: Heart of England
Posts: 542


@PeteK I'm a little confused. Is this issue occurring in the daily vod's or within a model's live room in open or in both cases for you?


Doug - my apologies for not getting back to you sooner. The problem I first reported was trying to see a Daily Vod. In live rooms I was able to see chat but could not get any video. This was the same on my laptop running Windows 7 and my Samsung Galaxy Note 10 running latest android. I tried all browsers except Puffin.
However, I believe the problem may have been because I was using the wi-fi of hotels in several European countries I was visiting (same problem at several hotels with different wi-fi internet providers). Systems where you connect to the hotel wi-fi and open your browser and it diverts to the hotels' particular internet provider so you can give basic details to enable use of the whole internet. At one location in France despite no video using the hotel wi-fi, when visiting a friend and using his home wi-fi everything was perfect.
There was not a "net nanny" on the system as I could get video etc on other adult sites (streamate and Livejasmin) when I opened them to check that XXX rated links were not blocked, which I have experienced in the Maldives, a strict muslim country.

Now back in England and using my home wifi and all is ok.

Thank you for your attention and maybe as a technician you will have some idea as to why the video should not have been available on such hotel connections and whether it can be remedied for any other travellers.




Quote
SissyWearsLingerie
Created by: sissywearslingerie

8/9/14 @ 7:23am (EST) |UTC - 5:00
Posts: 119

you fixed it....great :)



Your double post suggests to me lag.. try speedtest.net
Do this alot, because you get a feel for if your end is the problem
Quote
playerjay69
Created by: playerjay69

8/26/14 @ 2:57pm (EST) |UTC - 5:00
Posts: 11

so videos after a show or up within the hour after so i have a great show and ummmm no video after 2 hours i sleep on it next mor. no video wheres my video contact customer services your video in the "queue" please allowed up 24 hours before it shows on your list 24 hours later NO VIDEO contact customer service wheres my video :helpme hell we don't know its just gone :evil
Quote
Created by: vs_beverly

8/26/14 @ 3:14pm (EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404

so videos after a show or up within the hour after so i have a great show and ummmm no video after 2 hours i sleep on it next mor. no video wheres my video contact customer services your video in the "queue" please allowed up 24 hours before it shows on your list 24 hours later NO VIDEO contact customer service wheres my video :helpme hell we don't know its just gone :evil


FYI, our Dev's are looking into this.
Quote
playerjay69
Created by: playerjay69

8/26/14 @ 8:28pm (EST) |UTC - 5:00
Posts: 11

:smoking well i thank you it was a 19 min or do show my longest and best ever :thumbsup id like to watch it please do what you can... :bulb
Quote
Created by: christmed23

8/30/14 @ 5:43pm (EST) |UTC - 5:00
Posts: 5



FYI, our Dev's are looking into this.



Hello, this problem is not fixed for me... only revolving can be see when we select a model when i'm login.... please help
Christmed23
Quote
Created by: christmed23

8/31/14 @ 3:50am (EST) |UTC - 5:00
Posts: 5




Hello, this problem is not fixed for me... only revolving can be see when we select a model when i'm login.... please help
Christmed23



Hello,
For more information when i want to see VOD the following message appear :
CONNECTION ERROR : the FLV player was unable to connect to the requested movie source.

Thanks to answer to solve this probleam please.
Quote

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