Forum Topics
Technical Support: Flirt Phone not working for several models
Created by:
chrisdk
12/22/15 @ 3:43pm
(EST) |UTC - 5:00
Location: Spain, longing for Denmark
Posts: 2,447
Hi admins,
it seems Flirt Phone is not working at the moment. Several models reported this and I tried to call one during chat, all stats fine from my window as much as from his side, yet I got the message, "the model is not currently accepting calls ..."
What's going on?
Cheers, Chris
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it seems Flirt Phone is not working at the moment. Several models reported this and I tried to call one during chat, all stats fine from my window as much as from his side, yet I got the message, "the model is not currently accepting calls ..."
What's going on?
Cheers, Chris
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If you could provide the model names that will help us troubleshoot. If you'd rather not post here, please email customersupport@vsmedia.com with the information.
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Sure. I did the described test with Aelit Cox. The same issue was reported by
Ben Westler (same Russian studio).
Hope that helps
.
Thanks for looking into this already.
Hello - thank you for the quick response. So we were able to verify FlirtPhone is working overall. There are a couple issues that could be causing problems:
- Aelit Cox - it's working fine (we tested calling), but there is a display issue with where you see the pin number in the model's room. Even if you have an 8 digit pin, only 6 digits display - if you check your MyAccount or the model's bio you should be able to verify if you're entering your pin correctly. We will also fix this display issue from the rooms.
- Ben Wrestler - his phone is not working due to how his number was entered. We have reached out to the model to fix the issue.
Hope that helps, and thank you for reaching out!
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Ben Westler (same Russian studio).
Hope that helps
.Thanks for looking into this already.
Hello - thank you for the quick response. So we were able to verify FlirtPhone is working overall. There are a couple issues that could be causing problems:
- Aelit Cox - it's working fine (we tested calling), but there is a display issue with where you see the pin number in the model's room. Even if you have an 8 digit pin, only 6 digits display - if you check your MyAccount or the model's bio you should be able to verify if you're entering your pin correctly. We will also fix this display issue from the rooms.
- Ben Wrestler - his phone is not working due to how his number was entered. We have reached out to the model to fix the issue.
Hope that helps, and thank you for reaching out!
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Created by:
chrisdk
12/22/15 @ 6:00pm
(EST) |UTC - 5:00
Location: Spain, longing for Denmark
Posts: 2,447
I have read somewhere else about the 6/8 digit thing and I always use the 8 digit code. I did as mentioned before try to call, entered my full PIN (indeed only 6 digits are displayed), was asked for the model ext. number.
So I think I got through, but his phone did not ring. It rang 4-5 times on my side and then the spoken message of "not accepting calls" came. Quote
So I think I got through, but his phone did not ring. It rang 4-5 times on my side and then the spoken message of "not accepting calls" came. Quote
I have read somewhere else about the 6/8 digit thing and I always use the 8 digit code. I did as mentioned before try to call, entered my full PIN (indeed only 6 digits are displayed), was asked for the model ext. number.
So I think I got through, but his phone did not ring. It rang 4-5 times on my side and then the spoken message of "not accepting calls" came.
It seems like everything is working, the model just might not have picked up on that call in time. Please let us know if you run into any other issues.
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So I think I got through, but his phone did not ring. It rang 4-5 times on my side and then the spoken message of "not accepting calls" came.
It seems like everything is working, the model just might not have picked up on that call in time. Please let us know if you run into any other issues.
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How does flirt phone work. Thank u
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How does flirt phone work. Thank u
You can read more about how Flirt Phone works on this page: http://www.flirt4free.com/phone/
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You can read more about how Flirt Phone works on this page: http://www.flirt4free.com/phone/
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