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Technical Support: Charged for GroupChat that didn't happen
Created by:
ryan.dean
6/21/16 @ 5:55pm
(EST) |UTC - 5:00
Location: Garden State ⢠USA
Posts: 1
I was just charged for a group chat that didn't happen.
The charge seems to be roughly equivalent to the number of minutes between my pledge & the performer's cancellation of the show (before it official started). The performer was experiencing a weak connection, which may or may not have anything to do with it.
Will these credits refresh? Or am I out of luck? Quote
The charge seems to be roughly equivalent to the number of minutes between my pledge & the performer's cancellation of the show (before it official started). The performer was experiencing a weak connection, which may or may not have anything to do with it.
Will these credits refresh? Or am I out of luck? Quote
If you call or email customer service they will be able to help you. I recommend calling as you will know the result right away.
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I was just charged for a group chat that didn't happen.
The charge seems to be roughly equivalent to the number of minutes between my pledge & the performer's cancellation of the show (before it official started). The performer was experiencing a weak connection, which may or may not have anything to do with it.
Will these credits refresh? Or am I out of luck?
We're sorry to hear that. Please contact Customer Support at customersupport@flirt4free.com or call 818-880-9021 ext. 101 to get that resolved.
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The charge seems to be roughly equivalent to the number of minutes between my pledge & the performer's cancellation of the show (before it official started). The performer was experiencing a weak connection, which may or may not have anything to do with it.
Will these credits refresh? Or am I out of luck?
We're sorry to hear that. Please contact Customer Support at customersupport@flirt4free.com or call 818-880-9021 ext. 101 to get that resolved.
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The credits have been refunded to you. If you ever have a issue like this again, you can contact us at customerservice@vsmedia.com We are here 24/7 to help you.
Have a great day.
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Have a great day.
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