Is it just me or have notifications stop being sent when a models comes on line. Changed my emails address and that has not helped. Quote

Is it just me or have notifications stop being sent when a models comes on line. Changed my emails address and that has not helped.


I think I posted this in another forum post some time back. I had that problem come up once before. I contacted "LIve Support" chat line (located at bottom of this page) and told them the situation. If I remember correctly, they told me that if the notification emails are batch deleted and not opened, they will eventually stop being automatically sent. They did a reset and I went to my settings and changed my email to another email address I had, waited 24 hours and changed it back to the one I use, reset all my favorites and notification preferences and after 24-48 hours I was receiving my notifications again. I have 2 active accounts with different email addresses and it happened to both at very close to the same time. This process worked to reset both back to receiving notifications and rewards points.
I don't know if was "Live Support" or what I did that corrected the issue, but all has been good since.. That happened bout year and half, two years ago...
Hope this is helpful,
Just my n-n-n-n-n 5 cents worth...

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Hello, thank you for reaching out to us here in the forums about this. Please keep in mind, if you have not made a purchase in a while then you would not continue to receive notifications, and would need to make some recent purchases to use this feature, sorry for any inconvenience this may cause. - CP Quote

Hello, thank you for reaching out to us here in the forums about this. Please keep in mind, if you have not made a purchase in a while then you would not continue to receive notifications, and would need to make some recent purchases to use this feature, sorry for any inconvenience this may cause. - CP

Yeah what he said too.. but I figured you might already know that part..😵🤔😂😂

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