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Private show with offer abruptly ends for no apparent reason, credits gone. Refund?
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Technical Support: Private show with offer abruptly ends for no apparent reason, credits gone. Refund?
This morning I entered a private show with an offer. The show was to be 10 minutes long but ended 4 seconds after starting, per my transaction history. I emailed Customer Service, with all the details, requesting a refund. In the past, a response and refund arrive within the hour. Half the day later, no reply or refund. Is this issue being reviewed? Regards
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Hello,
Thank your for reporting your issue and we apologize for the delay! We will be happy to further assist you with your original request.
Please submit another email with the User Name and Email address associated with your account so we can investigate further or you can reach us via Live Support for faster service
Thank you Quote
Thank your for reporting your issue and we apologize for the delay! We will be happy to further assist you with your original request.
Please submit another email with the User Name and Email address associated with your account so we can investigate further or you can reach us via Live Support for faster service
Thank you Quote
Yesterday morning a new email was sent as requested.... Waiting for feedback.
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One week later.... and waiting.
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