Forum Topics
Technical Support: Chrome Issues
Created by:
alberich
8/3/12 @ 9:57pm
(EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970
Created by:
forgottenclone
8/4/12 @ 7:49am
(EST) |UTC - 5:00
Location: Cleverly disguised as a responsible adult
Posts: 799
I finally had to give up using Chrome here altogether after having my font magically turn to wingdings and numbers every time I went from open chat to private chat. Called VS Support and they couldn't solve the problem. Now I have to use Foxfire for F4F only and Chrome for everything else.
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yes i had with the number problem in pvt in chrome
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Created by:
vs_doug
8/7/12 @ 4:43pm
(EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196
Ok, I've looked into this problem and the issue is occurring with the latest update of the flash player plugin for Chrome.
Despite the fact that our method of showing emoticons has been tried and true for over four years, the newest version of the flash player in chrome is formatting text fields differently, causing this issue.
If you are using version 11.3.31.222 of the flash player plugin, you will have this issue.
If anyone here is unaware of how to check this, just right click on one of our chat interfaces and at the bottom of the resulting menu, it says "About Adobe Flash Player *VERSION*" with *VERSION* of course being your flash player's version.
Fortunately, for the time being, there is a temporary work around for this problem, which I'll detail below:
1. Open a new tab in Google Chrome
2. Paste: chrome://plugins/ into the address bar and press ENTER.
3. Locate the plugin in the list named "Flash", it's usually the first one.
4. Locate the "Details" button in the upper right corner of the page and click it.
5. Within the "Flash" plugin area, locate the newest flash player version at the top of the list (Should be 11.3.31.222) and click the "Disable" link.
6. Refresh all chat rooms previously affected by this problem.
If you followed all of these steps, all of your refreshed chat rooms should be displaying emoticons correctly now.
I'll be submitting a bug report to Adobe about this so that hopefully they get this sorted out in later versions of the flash player.
-Doug Quote
Despite the fact that our method of showing emoticons has been tried and true for over four years, the newest version of the flash player in chrome is formatting text fields differently, causing this issue.
If you are using version 11.3.31.222 of the flash player plugin, you will have this issue.
If anyone here is unaware of how to check this, just right click on one of our chat interfaces and at the bottom of the resulting menu, it says "About Adobe Flash Player *VERSION*" with *VERSION* of course being your flash player's version.
Fortunately, for the time being, there is a temporary work around for this problem, which I'll detail below:
1. Open a new tab in Google Chrome
2. Paste: chrome://plugins/ into the address bar and press ENTER.
3. Locate the plugin in the list named "Flash", it's usually the first one.
4. Locate the "Details" button in the upper right corner of the page and click it.
5. Within the "Flash" plugin area, locate the newest flash player version at the top of the list (Should be 11.3.31.222) and click the "Disable" link.
6. Refresh all chat rooms previously affected by this problem.
If you followed all of these steps, all of your refreshed chat rooms should be displaying emoticons correctly now.
I'll be submitting a bug report to Adobe about this so that hopefully they get this sorted out in later versions of the flash player.
-Doug Quote
Thanks Doug!! Its working for me now. 
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