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Forums / Technical Support

I thought you guys fixed VOD player????
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Technical Support: I thought you guys fixed VOD player????
Tabchik02
Created by: tabchik02

9/15/12 @ 11:34pm (EST) |UTC - 5:00
Location: Paradise
Posts: 38

As a VIP I purchased as a member to see ALL the delicious guy's VOD's. BUT, it seems the player is back to how it use to be : SLOW, BUFFERING ALL THE TIME, and it is really disconcerting as a VIP member as it costs a lot of money to be one.
Please do not ask me about my bandwidth, as I have the most advanced package my country has offered.
I remember that you use to receive a lot of complaints about this matter, and THEN your site did fix it, ALAS it seems it is back to SLOW, SLOW, SLOW and BUFFERING moments in ALL VOD's I have checked out.
PLEASE PLEASE CAN YOU FIX THIS PROBLEM :mad :(
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trunder
Created by: trunder

9/16/12 @ 1:42pm (EST) |UTC - 5:00
Posts: 175

I don't know what has happened since you madke the VOD mobile ready, but when I play them on my desktop the sound and picture are not insnyc. I have the latest version of everything and my desktop is connected with cable. Am I missing something about how the VODs should be viewed? Thank you.
Quote
Created by: vs_nubia

9/17/12 @ 1:35pm (EST) |UTC - 5:00
Location: Corporate Office, LA
Posts: 1,897

Thank you for your feedback, we currently have techs looking into this issue.

We appreciate your patience and hope to resolve this issue as soon as possible.

We apologize for the inconvenience.
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rookcowboy
Created by: rookcowboy

9/21/12 @ 11:11pm (EST) |UTC - 5:00
Posts: 9

I posted the same question in another thread and got the same standard, "we will look into it." response. :mad
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Tabchik02
Created by: tabchik02

9/25/12 @ 3:31am (EST) |UTC - 5:00
Location: Paradise
Posts: 38

Thankyou rookcowboy for your response...we just got to be patient :winkwink
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w0lfie
Created by: w0lfie

10/1/12 @ 9:08am (EST) |UTC - 5:00
Location: Pennsylvania, USA
Posts: 56

Ooops! Just posted about this problem. Didn't see this thread. I'm having the same issue...
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