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Forums / Technical Support

view rooms A-Z
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Technical Support: view rooms A-Z
xpertsucker
Created by: xpertsucker

4/8/18 @ 2:56am (EST) |UTC - 5:00
Location: Florida
Posts: 151

When I click on "view rooms A-Z", it doesn't work. The rooms do not realign in alphabetical order. Can this be fixed? Thanks.
Quote
Created by: vsben

4/8/18 @ 3:01am (EST) |UTC - 5:00

We have tested that feature and we did not find any issues please try a different browser and advise if the issue still persists.
Quote
Created by: chrisdk

4/8/18 @ 5:51am (EST) |UTC - 5:00
Location: Spain, longing for Denmark
Posts: 2,447

Working for me without issues :thumbsup.
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xpertsucker
Created by: xpertsucker

4/8/18 @ 10:49pm (EST) |UTC - 5:00
Location: Florida
Posts: 151

Works with Edge but not with Chrome
Quote
Created by: vsashlee

4/9/18 @ 1:50pm (EST) |UTC - 5:00
Posts: 534

Works with Edge but not with Chrome



We were able to successfully test it out on Chrome without any issues. What type of device are you on? Also, have you tried clearing your cookies and cache from Chrome?
Quote
xpertsucker
Created by: xpertsucker

4/10/18 @ 12:32am (EST) |UTC - 5:00
Location: Florida
Posts: 151

I'm on a laptop with Windows 10. I cleared the cookies / cache and it worked the first time I tried it. Then, the next time I logged onto the site, I clicked on view A to Z and it didn't work again. Do I really have to clear my cookies / cache each time I use this site? That should not be necessary.
Quote
Created by: suggs

4/10/18 @ 2:51am (EST) |UTC - 5:00
Location: Left of centre
Posts: 6,768

Another issue that sometimes arises with models A-Z happens if you choose "Show on 1 page" you only see the first 200 models, that's alright if less than 200 are on but now more often than not there is somewhere between 210 and 250 so some of the newer models with names beginning towards the arse-end of the alphabet might not get any traffic.

I mean how difficult is changing the code that displays all on 1 page to be amended from 200 to I dunno 400?
Quote
Created by: vsashlee

4/10/18 @ 1:02pm (EST) |UTC - 5:00
Posts: 534

Thanks for providing us with more information. I will have this looked into, and will update you all on the progress. Thank you for your time and patience! :thumbsup
Quote
Created by: vsashlee

4/20/18 @ 1:45pm (EST) |UTC - 5:00
Posts: 534

Another issue that sometimes arises with models A-Z happens if you choose "Show on 1 page" you only see the first 200 models, that's alright if less than 200 are on but now more often than not there is somewhere between 210 and 250 so some of the newer models with names beginning towards the arse-end of the alphabet might not get any traffic.

I mean how difficult is changing the code that displays all on 1 page to be amended from 200 to I dunno 400?


Are you or anyone still experiencing this?
Quote
xpertsucker
Created by: xpertsucker

4/20/18 @ 2:43pm (EST) |UTC - 5:00
Location: Florida
Posts: 151

Yep .. when I click on view A-Z, it still doesn't work.
Quote
Created by: vsashlee

4/20/18 @ 2:54pm (EST) |UTC - 5:00
Posts: 534

Yep


Thank you for the update. We are on it!

:thumbsup
Quote
Created by: arch313

4/22/18 @ 5:17pm (EST) |UTC - 5:00
Location: US Pacific
Posts: 340

Yep .. when I click on view A-Z, it still doesn't work.


are you clicking on the blue box next to A-Z? that will not work, you have to click on the text to the right so click on A-Z works for me no problem.
Quote
Created by: vsashlee

5/2/18 @ 7:54pm (EST) |UTC - 5:00
Posts: 534

I wanted to let everyone know that this issue has been resolved. You are now able to view rooms using the "A-Z" option. Thank you for being patient with us! :thumbsup
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