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Forums / Technical Support

cant go back into pvt on new intf
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Technical Support: cant go back into pvt on new intf
wonderboi2009
Created by: wonderboi2009

2/4/14 @ 11:09pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

I was in a pvt(using new interface) and it ended because time ran out. I added more credits and tried to go pvt again but it never changed the timer from - - - and after 30 secs or more got a message saying I couldn't be added to the room. Tried again and got the same thing. Refreshed the free chat page and tried again. Same thing. Logged out and back in. Then it worked. Running chrome on win7. Never had that problem on the old interface.
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Created by: vham

2/5/14 @ 4:03am (EST) |UTC - 5:00
Location: United States
Posts: 146

I have had less serious issues with the new interface, such as the performer's camera "blinking" away at times, and generally do not like the look-and-feel of the new interface; maybe it's me, but I don't like the text-look.
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zyxwv098
Created by: zyxwv098

2/5/14 @ 5:01am (EST) |UTC - 5:00
Posts: 881

I have had less serious issues with the new interface, such as the performer's camera "blinking" away at times, and generally do not like the look-and-feel of the new interface; maybe it's me, but I don't like the text-look.


I agree with your assessment. Using the new interface, the video feed frequently goes dark for a second or two before returning. I have frequently had to switch to the old interface.

Quote
wonderboi2009
Created by: wonderboi2009

2/5/14 @ 11:48pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

Yeah, I've seen the video feed black out for a second during pvts too, and then it jumps ahead to catch up. Now that you mention it I've seen it on several performers and all on the new interface. The video is normal in the VOD.
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wonderboi2009
Created by: wonderboi2009

2/6/14 @ 3:08am (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

Also the new interface seems to pretty consistently keep the video stream up for 20 secs after time runs out in pvt. I think there is a timeout that kills it, but it may be that the performer intervenes. The last 20 seconds don't show up on VOD and I'm not sure if the performer is aware of it or not.
Quote
Created by: alberich

2/6/14 @ 12:43pm (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970

Also the new interface seems to pretty consistently keep the video stream up for 20 secs after time runs out in pvt. I think there is a timeout that kills it, but it may be that the performer intervenes. The last 20 seconds don't show up on VOD and I'm not sure if the performer is aware of it or not.


Fuck that new interface - even if you are aware of those "hours" new interface needs to switch back to regular room and you try to whisper that last words are not for public eyes - it does not accept whispers for that time.
Well done VS - you k1lled again a working feature
:offtopic
Quote
Created by: vs_scottl

2/6/14 @ 7:43pm (EST) |UTC - 5:00
Posts: 626

I was in a pvt(using new interface) and it ended because time ran out. I added more credits and tried to go pvt again but it never changed the timer from - - - and after 30 secs or more got a message saying I couldn't be added to the room. Tried again and got the same thing. Refreshed the free chat page and tried again. Same thing. Logged out and back in. Then it worked. Running chrome on win7. Never had that problem on the old interface.


This particular problem should be fixed now. Thanks for being so clear about the specifics, it was very helpful.

Quote
Created by: vs_scottl

2/6/14 @ 7:44pm (EST) |UTC - 5:00
Posts: 626



I agree with your assessment. Using the new interface, the video feed frequently goes dark for a second or two before returning. I have frequently had to switch to the old interface.




This isn't something we were aware of. I will try to identify this source of this problem and get it fixed.

Quote
Created by: vs_scottl

2/6/14 @ 7:47pm (EST) |UTC - 5:00
Posts: 626

Also the new interface seems to pretty consistently keep the video stream up for 20 secs after time runs out in pvt. I think there is a timeout that kills it, but it may be that the performer intervenes. The last 20 seconds don't show up on VOD and I'm not sure if the performer is aware of it or not.

I'll check this out too.

Quote
yabadaba
Created by: yabadaba

2/9/14 @ 9:24pm (EST) |UTC - 5:00
Posts: 54

I have advised that I have had a consistent problem with the new interface. I make an offer, go private, start typing and then the interface kicks me out and I loose my credits. It also kicks me out if I start in the new interface and click the "use old interface" button. I would like to have an option just to turn off the new interface which I don't really like anyway.
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ausguy9343
Created by: ausguy9343

2/11/14 @ 4:03pm (EST) |UTC - 5:00
Posts: 1

I have advised that I have had a consistent problem with the new interface. I make an offer, go private, start typing and then the interface kicks me out and I loose my credits. It also kicks me out if I start in the new interface and click the "use old interface" button. I would like to have an option just to turn off the new interface which I don't really like anyway.


I have had exactly the same problem
Quote
Created by: suggs

2/15/14 @ 3:33pm (EST) |UTC - 5:00
Location: Left of centre
Posts: 6,768

My last 2 pvts have been using new look chat interface and roughly 30 seconds after starting pvt the interface seems to dump me back out of pvt - While keeping the interface up - meaning other chatters comment appear in the "pvt" - puckily befoe it totally dumps me into the room I have been able to mash the "use old interface" button - the go back into pvt and then enjoy the 1 on 1. Only other issue is every so often a hiccup on the video feed and get a couple of frames of just green video.

An option NEEDS to be on the popup when entering account details when going pvt of wether you want to us new or old interface. At least until ALL bugs are sorted.
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