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Forums / Technical Support

Slow access
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Technical Support: Slow access
Gonad9999
Created by: gonad9999

4/18/18 @ 12:57pm (EST) |UTC - 5:00
Posts: 184

Anyone else suffering with slow access to the site today?
Quote
slan41
Created by: slan41

4/18/18 @ 1:01pm (EST) |UTC - 5:00
Posts: 6

Yes. I cannot enter a prvt room or tip a model. thought it was my connection. it wasnt
Quote
Created by: vsashlee

4/18/18 @ 1:53pm (EST) |UTC - 5:00
Posts: 534

We are sorry for the major inconvenience. We are currently working on getting this issue resolved ASAP.
Quote
Created by: F4F Administrator

4/18/18 @ 2:38pm (EST) |UTC - 5:00
Location: California, USA
Posts: 3,429

As Ashlee wrote, we are aware of the issue as it is related to a denial of service attack on our network that started late last night. We are currently defending against the increased traffic; the counter-measures are what add some slowness to connecting. We hope to have everything restored to the normal speed that you expected very soon. Thanks for your patience.
Quote
Created by: chrisdk

4/18/18 @ 3:30pm (EST) |UTC - 5:00
Location: Spain, longing for Denmark
Posts: 2,447

Oh well ...
I was in a scheduled show, type group show, 45 min planned.
After some 30 min we all get kicked out.
I log out, log in, only 6 performers showing online.
I wait a moment, they are back, now a 10 cpm multiuser ... they have lost all group show pledges and it was - as always! - a quality show.

That's a shame, really.
Quote
Gonad9999
Created by: gonad9999

4/18/18 @ 5:39pm (EST) |UTC - 5:00
Posts: 184

Thanks for the update, good luck in solving it
Quote
woody06
Created by: woody06

4/19/18 @ 4:24am (EST) |UTC - 5:00
Posts: 102

Was the VOD blue PREVIEW button disabled/turned off to help decrease the load on the system during the DoS attack?
Now that the system seems back to normal, could the VOD blue PREVIEW button be re-enabled/turned on?

Thanks in advance! :) :thumbsup
Woody
Quote
Created by: vsangelaa

4/19/18 @ 6:57pm (EST) |UTC - 5:00
Posts: 81

Was the VOD blue PREVIEW button disabled/turned off to help decrease the load on the system during the DoS attack?
Now that the system seems back to normal, could the VOD blue PREVIEW button be re-enabled/turned on?

Thanks in advance! :) :thumbsup
Woody

Yes, the preview feature has been intentionally disabled temporarily. We have some code to adjust before we can make it functional again. We're sorry for any inconvenience. In the meantime, you can still scroll through the storyboards by hovering over the thumbnail.
Thank you for your patience.


Quote
Gonad9999
Created by: gonad9999

4/20/18 @ 2:50am (EST) |UTC - 5:00
Posts: 184

Another bad night last night!
Quote

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