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Forums / Technical Support

black sceens
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Technical Support: black sceens
Created by: soller

7/11/15 @ 8:57am (EST) |UTC - 5:00
Location: chopcycle
Posts: 279

what's up with all the black screens? i know it isn't just me because the models are complaining about it. refreshing doesn't help. the models have to log off or go on break mode and then back on.
Quote
Created by: phil_usa

7/11/15 @ 9:29am (EST) |UTC - 5:00
Location: Driving Down Thunder Road
Posts: 4,747




...I've had a lot of that also. I can chat but no video. Just a black screen. I'ts happening too often. :(
Quote
trunder
Created by: trunder

7/11/15 @ 11:33am (EST) |UTC - 5:00
Posts: 175




...I've had a lot of that also. I can chat but no video. Just a black screen. I'ts happening too often. :(


Is this now the "normal?" It's the weekend, but don't you have techs on hand to trouble shoot and correct the problem?

Quote
Created by: alberich

7/11/15 @ 11:40am (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970



Is this now the "normal?" It's the weekend, but don't you have techs on hand to trouble shoot and correct the problem?




Thats the meaning of weekend updates

Quote
myelmo
Created by: myelmo

7/11/15 @ 11:44am (EST) |UTC - 5:00
Posts: 1,108

what's up with all the black screens? i know it isn't just me because the models are complaining about it. refreshing doesn't help. the models have to log off or go on break mode and then back on.



I give up I am going look at tv
Quote
Created by: alberich

7/11/15 @ 2:29pm (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970

Seems to be fixed now :thumbsup
Quote
Steve1222
Created by: steve1222

7/11/15 @ 6:20pm (EST) |UTC - 5:00
Posts: 80

Still not working for me.
Quote
plauto1
Created by: plauto1

7/11/15 @ 6:54pm (EST) |UTC - 5:00
Posts: 30

I'm finding lots of them too...
Quote
TJ2880
Created by: tj2880

7/11/15 @ 7:00pm (EST) |UTC - 5:00
Posts: 4

Having that same problem myself but with certain rooms it's never a problem. Very curious to hear from tech support now that I know it's not a problem on my end.
Quote
TJ2880
Created by: tj2880

7/11/15 @ 7:00pm (EST) |UTC - 5:00
Posts: 4

Having that same problem myself but with certain rooms it's never a problem. Very curious to hear from tech support now that I know it's not a problem on my end.
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