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Forums / Technical Support

system settings not saving for models
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Technical Support: system settings not saving for models
SissyWearsLingerie
Created by: sissywearslingerie

9/10/14 @ 4:23pm (EST) |UTC - 5:00
Posts: 119

recently it was one model but i just talked to another one and asked about her greys and basic members on, it seems she has to remember to turn them off daily when she logs on. LIke her system room settings doesn't save. Also another model has whispers turn off for members when she turns them on, she has to do it daily when she logs on.. why isnt this saving for them. It should be easier for them not to have to remember every time.
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Created by: vs_beverly

9/10/14 @ 4:47pm (EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404

recently it was one model but i just talked to another one and asked about her greys and basic members on, it seems she has to remember to turn them off daily when she logs on. LIke her system room settings doesn't save. Also another model has whispers turn off for members when she turns them on, she has to do it daily when she logs on.. why isnt this saving for them. It should be easier for them not to have to remember every time.


Can you tell me which performers this occurred with? Thanks!
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SissyWearsLingerie
Created by: sissywearslingerie

9/12/14 @ 10:34pm (EST) |UTC - 5:00
Posts: 119



Can you tell me which performers this occurred with? Thanks!



i dont wanna say names. its not my business. I do know i just ran into a fairly new model with not top charts. Only a few weeks here and i entered and she said something about chat not blocking greys like she has to change it EVERY time they log in.. and i saw a model say something the other day idk who.. i can note that they arnt top charts.. but do they really have to change their settings every time? you could message me and ill tell you
Quote
Created by: vs_beverly

9/15/14 @ 10:23pm (EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404




i dont wanna say names. its not my business. I do know i just ran into a fairly new model with not top charts. Only a few weeks here and i entered and she said something about chat not blocking greys like she has to change it EVERY time they log in.. and i saw a model say something the other day idk who.. i can note that they arnt top charts.. but do they really have to change their settings every time? you could message me and ill tell you


The reason we need to know what performers are having issues is so that we can identify what version of the chat software theyre using. The only way we can move forward is to know what performers are having the issue. I would suggest emailing or calling Customer Service and letting them know which performers are having issues OR ask the performer to call/email us directly.
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Created by: bolloxdangle

9/16/14 @ 5:32am (EST) |UTC - 5:00
Location: United Kingdom
Posts: 43

This also happens in the rooms of Ava J and Savanna Ray. I thought it was possible to to block or unblock greys and basics at will by changing the settings while on line, However, Ava J has asked me to send a message on twitter every day to remind her as she can only do it before going live.

Thanks
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Purgatory
Created by: purgatory

9/16/14 @ 5:49am (EST) |UTC - 5:00

I'm guessing all these performers are using the web performer application, if they clear out their cookies, use private mode or use some system cleaner like CCleaner they will loose their settings.

I know models that use the program based performer application don't loose their settings from previous sessions as they are stored in the program not the web browsers cookies. So really my only advice to models using the web performer application is not to clear their cookies, use private mode on browsers and use system cleaning applications or for the site to make sure the cookies used to store the settings are not expiring prematurely.

You do need to let the site staff know the room names that have this problem so they can check what the performers are using and what could be causing it.
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